7/23/2006
THE 20 COMMANDMENTS OF MANAGEMENT & MOTIVATION
Filed under: — Doug Contreras @ 12:51 pm on
Most of my career accomplishments are attributable to the dedication and efforts of the thousands of people whom I have had the privilege to lead. While the commandments are simple, they require practice and personal discipline.
- Treat all people with respect and dignity at all times.
- Avoid foul language and disparaging comments.
- Never play favorites.
- Seek opinions and welcome feedback.
- Give credit where credit is due and remember that a word of encouragement or a pat on the back goes a long way.
- Hide your personal problems and learn to smile - workers take their cue from the boss.
- Learn to listen.
- Meet your workers on their turf and avoid office meetings if at all possible.
- Know your workers and learn a little about them personally to create common ground.
- No matter how busy you are, always make time for your people.
- If you don’t know the answer to a question, be honest and say so.
- If you promise to get an answer for a worker, make sure you follow through.
- Support your workers openly to your peers and your superiors.
- Lead by example and set the pace for others.
- Avoid fraternizing with your workers.
- Never be one of the workers yourself, except in select circumstances.
- Be known as the person to provide your workers with the tools and resources needed to do their jobs.
- Make sure your objectives and instructions are clear and doable providing both written and oral formats.
- Don’t be afraid to counsel workers who fail to perform or follow the rules.
- Insist that your subordinate supervisors follow these commandments!

The results are guaranteed!
DOUG CONTRERAS
Visit my profile on LinkedIn at http://www.linkedin.com/in/dougcontreras
I welcome your invite to connect!
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